Regardless of the segment, professionals in the service industry
seek talented and passionate personnel. These peak performers bring key competencies
to their positions.
Created from the latest, cutting-edge research by HVS, the
HVS Assessment™ provides feedback on 10 crucial performance
characteristics.
Measuring big picture orientation, vision and goal setting.
Measuring needs for collaboration, affiliation and team work.
Measuring aspects of innovation, creativity and curiosity.
Measuring sensitivities to individual, cultural and ethnic differences.
Measuring concerns for fairness, equity, integrity and ethics.
Measuring ability to think strategically, and find solutions to complex problems and situations.
Measuring concerns for guest or customer satisfaction.
Measuring aspects of emotional intelligence, confidence, independence, self-direction and reaction to stress.
Measuring a candidate's capacity to identify strongly with an employer and exhibit dedication and adherence to company policies, procedures and the company's vision and mission.
Measuring ability to use and appreciate humor in social and business situations as a means to build rapport and diffuse interpersonal conflict and tension.