The HVS Assessment™ team
becomes an intimate part of your HR team. Every facet of our program is customized
to meet your unique business requirements.
Our consultants and your senior management team set goals, timelines and desired
outcomes. Together, we communicate the benefits of the HVS Assessment to your employees
and educate them on the subject of screening, benchmarking and measuring processes.
We conduct training for your company's designated HVS Assessment administrators.
Training includes sessions on product use, customization, interpretation and measurement
techniques. The training program set-up and implementation requires 1-2 days to
complete.
To maximize the benefit of HVS Assessment™
in your hiring process, we assist you in establishing company benchmarks.
Your employees complete a HVS Leadership profile and the results are compiled.
A customized report is submitted to you that identifies internal benchmarks
for positional success and areas of organizational strength and limitation.
Our consultants support your administrators in the rollout of the program. After
implementation, technical and interpretive support is available on an "as needed"
basis.
Using national and internal benchmarks, you can measure success against any number
of critical outcomes with our customized ROI studies. Common indices include guest
and employee satisfaction, service defects, asset integrity and profitability. We
recommend that you measure on a quarterly or annual basis.